Send-A-Message FAQ's
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What is a PIN?
Message Delivery Confirmation
Message Delivery Method
Maximum Message Length
Technical Support
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What
is a PIN?
PINs are not pager phone numbers, even though they may look like it. If
you do not know the PIN number associated with your text pager, call our
customer service department. If you are trying to page a subscriber and
you do not know the recipient's PIN, you must contact that individual to
gain access to their PIN. Our company does not give out subscribers' PINs.
An entry in the PIN field overrides any selection in the directory. Subscribers
with only numeric paging service are not reachable through the Internet.
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Message
Delivery Confirmation
After selecting the button, please wait for confirmation that the message
has been queued for transmission at the paging terminal. This may take
several seconds.
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Message
Delivery Method
Paging Address Book uses Simple Network Paging Protocol (SNPP) to deliver
the message directly to the paging terminal and confirm it enters the
terminal's queue for transmission. SNPP is totally different from Email
in that the message goes directly to our terminal. Email is routed through
the internet and can sometimes take hours.
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Maximum
Message Length
The maximum length of a message is dependent on the subscription held
by the subscriber. If you enter more than is allowed to be sent to the
pager, you will get an error message giving you the number of excess characters.
Use the BACK button in the browser to return to the Send a Message page,
reduce the message, and re-submit. Hint: A long message can be broken
up into two shorter consecutive messages and then sent.
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Technical
Support
Support is provided via this readme file. This Paging Address Book is
designed to be easy to install, use, and maintain with minimal support.
We support Paging Address Book only AS-IS. We do not support any changes
or attempts to change the HTML coding. If you have questions or problems,
contact your MIS administrator or corporate webmaster for assistance.
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